Contact Crystal Palace Osteopathy

What to include in your message

To make booking quick, the more Virginia knows up front the better. A short text covering the basics is enough — no medical jargon needed.

• Your name and a contact number
• What's bothering you (back pain, neck pain, sciatica, sports injury, etc.)
• How long you've had it, if it's new or ongoing
• Your preferred days or times if you have them — clinic is open Monday, Wednesday and Friday, 10am to 8pm
• Whether this is your first osteopathic appointment

What happens next

You'll get a reply from Virginia within 24 hours, usually the same day. If she's mid-treatment when you text or call, she'll come back as soon as she's free — that's why texting is the most reliable way to get a quick response.

First appointments are one hour and cover a full medical history, examination and treatment. Follow-up appointments are typically 30 to 45 minutes. There's no GP referral needed and no long forms to fill out before you arrive.

Conditions Virginia treats

If you're not sure whether osteopathy is right for what you're dealing with, just text and ask. The most common reasons people come in:

• Lower back pain
• Sciatica
• Neck and shoulder pain
• Headaches and migraines
• Sports injuries
• Joint pain (knees, hips, ankles)
• Whiplash
• Pregnancy-related back pain
• Postural problems
• Repetitive strain (RSI)
• Frozen shoulder
• Tension headaches

Where to find the clinic

Crystal Palace Osteopathy is on Westow Hill, a two-minute walk from Crystal Palace Triangle and a five-minute walk from Crystal Palace station. Patients regularly travel from across South East London and the Croydon area:

Fees

Fixed prices, no hidden costs. Payment by cash, bank transfer or cheque on the day. Receipts are issued for private health insurance claims.

• First appointment (1 hour) — £85, includes full assessment and treatment
• Follow-up (45 minutes) — £75
• Short follow-up (30 minutes) — £55
• Extended session (1.5 hours) — £115, for complex or multiple conditions